Accessible Customer Service
Let’s Talk Science is committed to offering its products, programs and services to all interested stakeholders, regardless of their abilities. It is the intent of this policy to meet the standards for accessible customer services as regulated under the Accessibility for Ontarians with Disabilities Act, 2005.
This policy applies to delivery of all programs, products and services on behalf of Let’s Talk Science whether on a premise that Let’s Talk Science owns or operates or in a third party location.
Integrated Accessibility Standards Regulation (IASR)
Let’s Talk Science is committed to ensuring compliance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). The Integrated Accessibility Standards Regulation (Regulation 191/11) (the “IASR”) under the AODA provides standards to increase accessibility for persons with disabilities. The following standards under this regulation apply to Let’s Talk Science: general, information and communications, employment, and design of public spaces. Adherence to the Ontario Human Rights Code and Let’s Talk Science’s Accessible Customer Service Policy (2012) is further supported by this IASR Policy.