Quality Assurance Supervisor
Chapman’s Ice Cream
Sector: Hospitality and Tourism, Manufacturing
Type: Career Profile
Chemistry, Food & Nutrition, Home Economics
I like the investigative part of my job – every day is different and I always learn something from each experience. Whether it’s inspecting material under a microscope or problem-solving on the production floor, food science is super cool. I mean, it’s chemistry, biology and math all in one!
I personally enjoy working together with an amazing group of people. Communication and team work are critical in this job. Our lab is like a very busy bee hive where we are the worker bees. When there are tasks to get done, individually we might not be so effective. But together, we are unstoppable!
I did not expect to be doing this job in high school at all. I have a B.Sc. in Biological Sciences, specializing in Food Science. I decided to go into this field because of my love for food and cooking. This love was completely influenced by my parents and Grandparents. Paired with the curiosities behind food processing and safety, I felt this field would be perfect! I encounter challenges every single day, and the only way to overcome them is to learn from them. It may seem like a struggle at first, but over time, I’ve discovered that a person must fail in order to get better at their job.
Take pride in knowing that your job contributes to a safer consumer product and always remember to keep learning and stay inquisitive.
I enjoy fishing, gardening, kayaking and swimming. I played rugby for many years while in school and still like playing outdoor activities with friends.
My key activities include dealing with any issues that arise on the plant floor and creating solutions on how to prevent them from happening again. I also closely monitor the various testing we do in our labs. We check to make sure there are no microorganisms in the product. We also check for certain allergens. We use specialized equipment that are developed for testing different things related to dairy products. I make many decisions each day. Often it involves asking a lot of questions paired with using my scientific background to help me make the best decision possible. A background in STEM has prepared me for this job. I have the knowledge and understanding to create a solution for the problems that arise. Teamwork is very important in this job. Without my fellow co-workers our labs would not function at all. We depend on each other for many reasons; to help one another, discuss ideas back and forth, create new procedures when required, etc. It’s a serious thing when you are assuring a safe, quality product for customers to eat. Our team needs to work together to make this possible!
I was born/grew up in: I was born in Toronto, Ontario, Canada. We moved around a bit when I was younger so I grew up in Scarborough, Ontario, Canada; St. Albert, Alberta, Canada; Elma, New York, USA; Etobicoke, Ontario, Canada and then finally Markdale, Ontario, Canada!
I now live in: Durham, Ontario, Canada
I completed my training/education at: After high school, I earned a B.Sc. in Food Sciences from the University of Guelph(Ontario).
When I was
- Foods and Nutrition
- Physical Education/Health
- Always wanted to be outside
- Liked helping people
- Played on a sports team
- Enjoyed working with my hands
- Was motivated by success
- Liked being given free range to explore my ideas
- Engaged in volunteer activities
- Felt at home in the outside, natural environment
- Was really creative
- Wasn’t sure what I wanted to do
- Learned best “by doing”
- Engaged in activities such as fishing, berry picking and hunting