LIsa Hagen

About me

I was born/grew up in: Michel, British Columbia.

I now live in: Ottawa, Ontario.

I completed my training/education at: B.A. in Psychology at the University of Victoria, M.A. in Cognitive Psychology at Carleton University. 

What I do at work

The Canadian Nuclear Safety Commission regulates the use of nuclear energy and materials in Canada. I lead the team that develops and maintains these regulations.

Every workplace can be seen as a system of separate, but interactive, parts. These parts include the people, the equipment, and the physical setting. It also includes the workplace culture, training, policies, etc. All the things that either support or address the work being done are known as Human and Organizational Factors. As a Human and Organizational Factors Specialist, I assess the human and organizational factors of equipment and facilities. This includes inspecting sites and reviewing safety cultures. I make sure they comply with regulations and license requirements. I also review events that involve licensed equipment and facilities.

My work includes writing recommendations and reports. I also train colleagues and represent CNSC at national and international meetings.

My career path is

My first career plan was to be a medical doctor. During my undergraduate degree I took a cognitive psychology course. This is the study of how people think and process information. I became fascinated with this field. My master's degree was focused on cognitive engineering and human factors. Cognitive engineering looks at how people think and reason rather than just what they do when using a tool or technology. Using this information, new processes, tools or technology can be developed to make the workplace safer or a job easier. I worked with industry partners as part of my degree. This led me to finding a career in human factors.

I am motivated by

The most interesting part of my job is doing inspections at nuclear power plants. I also enjoy reviewing the designs for small modular reactors. My career is rewarding because I know that I am making a difference in the safety of nuclear power in Canada.

How I affect peoples’ lives

My career matters because I am part of a team that ensures nuclear generation in Canada is safe. My work helps make sure that workers can safely complete their tasks with fewer errors.

Outside of work I

I am an avid runner. I play golf and travel when I can.

My advice to others

Apply for a co-op program or an internship. This will give you hands-on experience and you will learn about potential employers.