Jack Schueler

During my workday at SAP Canada, I create new software or revise/correct existing software. I also support customers in the use of our software. This can include problems they might encounter. Most of the time, I am either looking at how to improve software to make it simpler to maintain and understand. I also try to make software run faster, and be easier to use. Sometimes I work on problems brought to me by a customer. In these cases, I have to try to figure out how to reproduce the problem, find out the cause, and then fix it.

To do my work, I have to have be familiar with a wide range of computer languages and tools to develop software. I also find that Algebra is something I use almost daily when thinking about problems. I use a powerful computer laptop with two additional monitors, separate keyboard and mouse, and network connection.

When I am analyzing a problem, I use my experience with writing and debugging computer software. Part of the process involves learning (reading, researching) and part of it involves intuition or experience with similar situations. My STEM background helps me develop clear, well-thought out processes. I have always thought that Algebra was the most important math skill that I learned.

I work as part of a team, but also on my own. As part of a team, we divide the workload based on experience with a particular area of the software. Then, we pretty much work alone on a particular problem. Once we think we are done, our work is then subject to peer review which can help improve the solution. I have worked with the documentation team, and I think that my familiarity with other languages like French and Latin were extremely useful. Then there is familiarity with a range of computer languages. That certainly helps when developing a solution to a problem.