Skip to main content

Leon Lee

Senior Associate Information System Analyst
Leon Lee | Analyste en chef associé de l'informatique pour Amgen
Leon Lee | Analyste en chef associé de l'informatique pour Amgen
Location Now
Education Pathway
School Subject

Leon Lee is the Senior Associate Information System Analyst for Amgen.

About me

I was born/grew up in: I was born in Hong Kong, and came to Canada when I was in grade 8.

I now live in: Vaughan, Ontario, Canada

I completed my training/education at: I have a bachelor degree in Computer Science from the University of Waterloo.

What I do at work

I do many different things during the day. As staff put in requests for support, I monitor to make sure tasks are being performed properly and the clients are satisfied.  I manage the local support technicians to make sure they are effective and efficient. I provide feedback on any actions taken on the IT support side. I participate in major incidents and problem investigations for any site issues. I make sure the services for the site are working as expected.

I hold regular meetings with local leaders and teams on current and upcoming IT projects and initiatives. I also-provide training on different IT related services for users with whom I work as part of a team. We also hold meetings with analysts from other Amgen sites and provide updates on any new activities and issues.

My career path is

I did not expect to be doing this kind of job when I was in high school. I was mostly interested in IT systems support. I never thought I would have the opportunity to work on something different that is out of my comfort zone. I started as a tech support co-op student when I was in university and accumulated my work experience from there. I appreciate my previous and current managers who provided a lot of guidance and allowed me to step into this role as I grew and developed.

I am motivated by

I love it when users thank me for helping them to address their problems. Even when I may not be the one who actually solved the issue, I still assist them in finding the correct resolver group and contact. This saves them a lot of time looking for the correct individual. This career gives me many new challenges every single day as new technologies come out and are installed at the company. I need to always focus on the new developments and keep myself update-to-date with the latest technologies in order to be able to assist users and address their needs.

How I affect peoples’ lives

My career helps users in many different ways. One way is to make sure they are satisfied with our IT services and technology. This will help them to work in a much more efficient way as most users are not tech-savvy and need help from IT support. My role is to make sure their voices are heard and that their issues are routed to the appropriate group for quick resolution.

Outside of work I

I enjoy watching reality shows, Asian dramas and movies with my wife. I also like to play with my lovely Pomeranian. I love playing escape rooms and listening to music. Sometimes I will do a 30-minute run on a treadmill to keep myself healthy.

My advice to others

Do not stay in your comfort zone, try to explore different areas that you may not be good at; this will help you grow in your career.

When I was a student, I enjoyed:
  • Computer Science
  • Music
  • Art
  • Math
  • Science
  • Technology
When I was a student, I would have described myself as someone who:
  • Enjoyed doing things on my own
  • Played on a sports team
  • Played video games
  • Felt great satisfaction in getting good grades

Related Topics

Explore Career Profiles

  • Winston Campeau headshot

    Winston Campeau

    Researcher - Evolutionary Processes

    I use computer simulations and math to research how animals' behavior changes when their environment changes.
  • Anne-Marie Mulumba headshot

    Anne-Marie Mulumba

    User Experience Research Consultant

    I work with organizations to help them better understand their customers and users of their products, so we can improve that experience for them.
  • Curtiss Luong headshot

    Curtiss Luong (he/him)

    Security Consultant

    I help companies keep their information safe from cyber criminals.
  • Close up Businessman using calculator and cell phone for do math finance on wooden desk in office and business working background

    Petter Wiberg (he/him)

    Managing Director

    I use my math and computer science background in the financial industry.
  • Katie Mack headshot

    Katie Mack (she/her)

    Hawking Chair in Cosmology and Science Communication

    I study of the fundamental physics of the universe.
  • Ksenia Nadkina headshot

    Ksenia Nadkina (she/her)

    Software Developer

    I create code for different types of software.
  • Sergio Eduardo de Ilzarbe headshot

    Sergio Eduardo de Ilzarbe

    Chartered Financial Analyst

    I help small companies grow their business and succeed in the marketplace.
  • Peter Vlasveld headshot

    Peter Vlasveld

    Intermediate Software Developer

    I write backend code for web apps that help in Cyclica's drug discovery efforts.
  • Sara Knox headshot

    Sara Knox (she/her)

    Assistant Professor (biometeorology)

    I study ways to restore and protect ecosystems to help fight climate change.
  • Benjamin Pauquet designing a part for the lunar lander on his computer

    Benjamin Pauquet (video)

    Mechanical and Materials Engineer

    I design parts for off-road and off-planet vehicles.
  • Evaline Warmels with lunar rover in background.

    Evaline Warmels (Video)

    Mechatronical Engineer

    As an electrical engineer at Canadensys, I help build robots (lunar landers) that will explore the surface of the moon.
  • Benjamin Pauquet with lunar rover in testing room.

    Benjamin Pauquet (he/him)

    Mechanical and Materials Engineer

    I design parts for off-road and off-planet vehicles.
  • ulie Hlavacek-Larrond headshot

    Julie Hlavacek-Larrondo (she/her)

    Astrophysicist and Associate professor

    I study black holes, which I think are the most fascinating objects in the Universe!
  • Justin Rotman headshot

    Justin Rotman

    Founder & CEO

    I help to determine business strategy and lead our team to serve our customers and build our product.
  • Madu Kingsley headshot

    Madu Kingsley

    Manager, Digital Platform

    I manage a diverse team of cross-functional software developers.
  • Jim Wei tenant un drone

    Jim Wei

    Associate GIS Analyst

    I use online mapping software and programming skills to help solve real-world problems in the environmental and health industries.
  • Allison Guitor in her lab at McMaster University.

    Allison Guitor

    Researcher - Antibiotic Resistance

    I study antibiotic resistance, which is what makes bacteria able to live in the presence of antibiotics.
  • Portrait de Isha Berry

    Isha Berry


    I look for patterns in disease outbreaks and health outcomes in populations across the world.
  • Portrait de Nishant Pillai

    Nishant Pillai

    Cybersecurity Director

    I help organizations protect their computer and networking systems from potential hackers and cyberattacks.
  • Chris Derksen en train de faire ses recherches sur le terrain en Arctique.

    Chris Derksen (he/his)

    Climate Scientist

    I use satellite data and climate models to understand how climate change is impacting snow and ice across Canada.