Senior Manager, Medical Information
Sector: Health Science
Type: Career Profile
Biology, Chemistry, Health
Being able to help others is what makes me excited about my role. One of the most interesting aspects of my career is learning the science behind Amgen's products. Being able to help patients directly is the part of my job I enjoy the most.
When I was in high school, I never thought I’d be involved in this type of career. My interest in math and science is what led me to pharmacy. My parents and relatives helped influence this decision. After high school, I entered university where I studied to be a pharmacist. I thought this was what I would do when I graduated. For the most part that is what I did. I practiced as a community pharmacist for 20 years. Then I worked for an environmental physician and help counsel patients. I entered the pharmaceutical industry in the regulations area before I took on my current role in medical information. Along the way there were challenges when transitioning from clinical to industry. But I worked through those and now enjoy a career that I didn’t know existed when I started.
Be open to new opportunities. Continue learning, network and be persistent.
I enjoy spending time with my family and going to the cottage.
A large part of the day is spent managing my team of information managers and associates. I also help them fulfill their role of making information on Amgen products available nationally. Sometimes I support them as they respond to health care professionals and the public questions on Amgen products. When necessary, I help the team as they work through issues that come up during the day, whether they be customer complaints or internal issues.
I draw on my pharmacy knowledge and clinical experience to help healthcare professionals and patients make decisions about their own medical treatments. When I make decisions, I gather relevant information and use it to make recommendations. I take an analytical approach to decision making. I’ll check with others for their input before arriving at an answer. While most of my communication is in English, I sometimes use French at work.
When I was
- Native Studies/Languages
- Physical Education / Health
- Brought People Together
- Played on a sports team
- Enjoyed working with my hands
- Wanted to be in charge
- Felt great satisfaction in getting good grades
- Wasn't sure what I wanted to do
- Learned Best by Doing