Mike Stanzel

Our company provides chemical additives to the construction industry. I work as part of the North American team, managing the Canadian region. I work with cement plants to supply them with grinding additives. These additives can improve the efficiency of the cement milling process. They can also improve the performance of the cement in the field.

My work with our customers involves many different steps. First, I need to understand the plant's technical objectives, limitations, and market conditions. Then, I need to screen product solutions to identify, trial, and evaluate options. Finally, I present the results and we come to an agreement about supply. My job also includes maintenance of customer accounts.

My team also offers technical expertise on the best ways to improve cement milling operations. We work closely with the formulation team to develop and test new products. We work with the customer service and logistics teams to make sure customers are satisfied. We also work with the operations and supply chain teams to forecast material needs.

There's no such thing as a typical day. I could be doing a trial with a customer, or reviewing the condition and operation of their milling systems. I could be building spreadsheet simulations, or putting a presentation together.

Having a background in chemical engineering helps me apply a process focus to my work. I understand what the available inputs are, what the desired outputs are, and how they relate, and how they can be adjusted to find the best solutions.